Refund policy
Return & Refund Policy
At Chrissy's, every item is made to order just for you. Because of this, we do not accept returns or exchanges for buyer's remorse or incorrect size selections.
How It Works We partner with print-on-demand fulfillment, which means no physical returns are needed. If there's an issue with your order, simply contact us and we'll take care of it directly with our fulfillment partner.
Damaged or Defective Items If your item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery at cbryok2012ppatel@gmail.com. Include your order number and a clear photo of the issue, and we'll arrange a replacement or refund at no cost to you — no need to ship anything back.
Lost Packages If your order is marked as delivered but you haven't received it, please reach out within 14 days of the delivery date at cbryok2012ppatel@gmail.com so we can investigate.
Non-Returnable Items Due to the custom nature of our products, we are unable to accept returns for:
- Change of mind or buyer's remorse
- Incorrect size ordered by the customer
- Items that have been used or washed
Questions? Contact us at cbryok2012ppatel@gmail.com — we're happy to help!